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How to download and install the Dropbox desktop app

Once installed, you’ll be prompted to either sign in or create a new account.

How to install the desktop app with admin privileges

The Dropbox desktop app requires admin privileges to run with full functionality on your computer. This enables multiple different core features of Dropbox, including:

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• Sync icons that show the sync status of files and folders
• Right-click context menus for taking quick actions in Dropbox
• Access to Smart Sync

For the vast majority of users, the desktop app is automatically installed with admin privileges. However, if you didn't install with admin privileges you can follow the instructions below to do so.

Note: If you don't have admin rights on your computer (for example if you're using a work computer), you may need to ask your IT department for help.

Install the Dropbox desktop app with admin privileges

1. If you already have Dropbox installed, uninstall the application.
2. Open the installer.
   • Do not right-click, and do not command-click Run as an Administrator
3. Follow the instructions in the install wizard.
   • If you’re asked for an administrative username and password, enter them or contact your administrator to sign in.
   • If you’re not asked for an administrative username and password, you’re already an admin on your computer.
4. Complete the installation and sign in to Dropbox.

Smart Sync and admin privileges

Some Dropbox users will have access to Smart Sync. If you have access to this feature, check that Dropbox is installed with admin privileges on each computer where the feature will be used.

Depending on the policies at your company, your team members may be able to install Dropbox with admin privileges on their own. Bootcamp 3.0 download. If not, they may need the assistance of your IT team.

Why does the Dropbox desktop app for macOS require Keychain access?

Keychain is a password management system for Apple's macOS. Dropbox requires access to your Keychain to help verify your account and to provide another layer of security over the Dropbox app settings.

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• To grant Keychain access to Dropbox, click Allow or Always Allow (recommended for seamless access) when prompted to do so from macOS.
• Clicking Deny will result in a 'Couldn't start Dropbox' error message. For security reasons, Dropbox will not start without access to your Keychain.

What is the Dropbox Web Helper for macOS?

Dropbox Web Helper supports the Dropbox user interface on macOS computers. It only runs when the desktop app is running. Dropbox Web Helper is an independent process, so it may start and stop at different times than the desktop app. If you adjust your firewall or antivirus software for Dropbox, we recommend similar adjustments for Dropbox Web Helper.

System requirements for the Dropbox app for Linux computers

Essential requirements for Linux

If you’re computer is running Linux, and you want to run the Dropbox app, you need to use:

• Operating system Ubuntu 14.04 or higher, Fedora 21 or higher
• Glibc 2.19 or higher
• The latest Dropbox app for Linux
• A Dropbox folder on a hard drive or partition formatted with one the following file system types:
  • ext4
  • zfs (on 64-bit systems only)
  • eCryptFS (back by ext4)
  • xfs (on 64-bit systems only)
  • btrfs

Note: If your device does not meet the operating system requirements, you may still be able to use the Dropbox desktop application, but results may vary.

• If you experience an issue and contact Dropbox support without the correct system requirements for Linux, you will be asked to use the correct system requirements

The full Dropbox app on Linux

In addition, if you’d like to get the full Dropbox desktop app, you need to use:

• A computer capable of running the required operating system, and one of the following desktop environments:
  • GNOME shell (may need the TopIcons extension to get the tray icon)
  • Unity
  • GNOME Classic
  • XFCE with the corresponding Nautilus dependencies
• These additional requirements, when applicable:
  • GTK 2.24 or higher
  • Glib 2.40 or higher
  • Libappindicator 12.10 or higher
  • Nautilus 3.10.1 or higher

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The headless Dropbox app on Linux

If you’d like to run the Dropbox app “headless” (using the command line only), you only need the Dropbox app essential requirements. Then you can install the app and use the Linux Command Line Interface (CLI) to control the desktop app.